Take our guided matching quiz and get an instant match with your top 3 verified therapists.
across our regions
Answer a few simple questions – it only takes minutes and helps us understand your needs.
Choose from your top 3 best-matched therapists, each with verified qualifications and a video introduction.
Book and pay securely online – no subscriptions unless you want one.
The session will appear in your account on the Platform immediately after payment!
Follow the link – and our therapist will be waiting for you :)
Every therapist is a member of a recognised UK governing body
Every therapist has a minimum of 3 years’ post-qualification experience
We conduct interviews to assess professionalism and adherence to ethical standards
We review proven methods and successful client outcomes
Over the past years at Pleso Therapy, I’ve seen thousands of people discover how online therapy can truly change their lives. Being able to talk to a therapist without leaving home makes it easier to start, easier to continue, and easier to stay consistent — and that’s what makes therapy work. Clients tell me they value the flexibility most: sessions during a lunch break, from the privacy of their own room, or even while travelling. It allows therapy to fit into their real lives, instead of the other way around. That’s why I believe online therapy isn’t just convenient — it’s the reason so many people are finally able to get the help they deserve.
Only about 10% pass our process. Each therapist is peer-interviewed by Therapy Leads, has a minimum of three years’ post-qualification experience, is a member of a recognised UK professional body (e.g., BACP, UKCP, HCPC, COSRT, BABCP), and holds Enhanced DBS and professional indemnity insurance. We show qualifications and memberships on profiles, so you know who you’re booking.
Yes. Sessions aren’t recorded. We follow UK GDPR and strict confidentiality. There are limited safeguarding exceptions (e.g., serious risk of harm to you or others, or legal obligations). Your therapist will explain these clearly.
You can:
- Start our 3-minute matching quiz for instant suggestions;
- Browse therapist profiles with bios and video intros;
- Book a free 20-minute call with a Therapy Guide for human help choosing.
We do the searching, so you can focus on healing.
We currently support adults (18+) only — we do not work with minors.
Often, yes. Message our Care Team and we’ll try to place you today.
No. Pleso therapists don’t prescribe medication and do not provide medical diagnoses. If you’re considering medication, please speak to your GP or a psychiatrist.
We use Stripe. You can pay with debit/credit card and standard wallet options such as Apple Pay and Google Pay. PayPal isn’t supported. We can also issue invoices for companies or bulk purchases.
After you Book a Session, you’ll get an email with your booking details and a Join Session button. Sessions run on Pleso Therapy’s own secure video platform in your browser — there’s nothing to install.
Yes. Cancel free up to 24 hours before your session. Reschedule up to 12 hours before (subject to therapist availability). Inside these windows, the full session fee may apply.
Eligible refunds are returned to the original payment method.
Didn’t find the answer you were looking for? Check our FAQ page or get in touch at hello@pleso.me
